Prashant Goyani

Prashant Goyani is an experienced IT professional currently serving as a Service Desk Analyst at eHealth Saskatchewan since May 2023, while also working as a Technical Support Specialist Tier 2 at Innovatia since April 2022. With a strong background in managing IT operations, Prashant provides comprehensive support for Mitel ONSITE customers, designs scripts for operational reliability, troubleshoots various technical issues, and utilizes tools like My SQL and Wireshark for data analysis. Previous experience includes serving as a Desktop Support Technician at TCG the Corporate Group, where responsibilities included resolving user issues and monitoring hardware and software systems. Prashant holds a Postgraduate Degree in Microcomputer and Networking Systems from Herzing College and a Bachelor of Science in Physics from Veer Narmad South Gujarat University.