Juliana Martins is a seasoned professional with over a decade of experience in customer support and marketing. Currently serving as Customer Support Lead at EIDA Solutions since November 2019, Juliana previously held roles as a Senior Marketing Analyst at Planeta deAgostini, where responsibilities included product management for the Brazilian market, sales trend analysis, and market research. Additionally, experience as a Marketing Analyst at Spinelli CVMC involved monitoring and planning for new capital market products, as well as developing advertising campaigns and promotional content. Juliana holds a Bachelor's degree in Business Administration and Management from ESAGS/FGV and furthered education at São Paulo Digital School in 2017.
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