Karen Skarpnord

Karen Skarpnord is a skilled Service Manager with extensive experience in customer service and management roles. Currently, Karen serves as Service Manager at Eidsiva since October 2024. Prior to this position, Karen held multiple service management roles at Norsk Tipping from February 2021 to October 2024, including CX Advisor. Karen's earlier tenure at Norsk Tipping involved various responsibilities, such as Prosesskoordinator, Fag og kompetanseansvarlig, Teamleder kundeservice, and Kundeveileder, spanning from June 2013 to August 2020. Karen holds a Bachelor's degree in Mediemanagement from Gjøvik University College (HiG), acquired from 2009 to 2012, and completed a Videregående in Allmenn at Hamar Katedralskole from 2006 to 2009.