Krystal Villafana, MBA, is an experienced business and data analyst currently employed at Eight Eleven Group, where responsibilities include consulting with businesses for data-driven reporting. Previous roles include Senior Business Systems Analyst positions at Publix Super Markets and Rapid7, focusing on project management and data-driven decision enhancements. At GE Appliances, Krystal orchestrated and supervised projects, ensuring timely delivery and effective stakeholder communication. Experience as a Senior Business Analyst/Product Owner at Global Payments Inc. involved collaborating with product management to define features, while an IT Business Analyst role at Hiscox USA facilitated alignment between business and technology. Early career experience includes various positions at AT&T and internships at Tech Data Corporation. Krystal holds an MBA in Business Administration and Management with a focus on Business Data Analytics from Florida International University, a Bachelor's in Management Information Systems from the University of South Florida, and an Associate's degree in International Business from St. Petersburg College.