Colm Reynolds

Colm Reynolds is an experienced professional currently serving as Customer Experience Manager at Wriggle Learning since June 2023 and as Associate Manager of Contact Centre Operations at Eir Ireland since May 2009. Within Eir Ireland, Colm has held various positions, including Compliance & Governance Manager, overseeing operational delivery and service excellence, and Customer Care Team Lead, managing a team of up to 20 agents. Additionally, Colm has experience as Inbound and Outbound Sales Team Leader, focusing on performance and team management. Colm also works as Customer Service Manager for Business Energy at SSE Airtricity since November 2018 and began a career in administration as a Junior Administrator at PNC. Colm has foundational education from St Josephs Fairview, completing the Leaving Cert in 2003.