Karen Difabio

Karen DiFabio is an accomplished professional with extensive experience in consumer engagement and project management. Currently serving as the Director of Global Consumer Engagement at E. & J. Gallo Winery, Karen leads a team focused on delivering exceptional multi-channel support to enhance customer loyalty. Previous roles include senior management positions at Save Mart Supermarkets, where responsibilities encompassed program management and call center support, and a staff development specialist at Stellar Nordia. Karen's early career included consulting in telecommunications and management positions that honed expertise in customer service and training. Educational background includes studies at Columbia College.