Courtney O’Halloran

Courtney O. is a seasoned professional with extensive experience in quality assurance and customer service. Currently serving as a Senior Quality Assurance Analyst at AGuyIKnow since November 2021, Courtney O. supervises a team of 16 employees while engaging with Australian business clients and overseeing the quality of animations, graphics, and e-Learning modules. Prior to this role, Courtney O. worked as a Customer Specialist at Klook and as a Consumer Sales Representative at Telstra, where responsibilities included professional customer service, order processing, inquiry resolution, and managing travel-related customer interactions. Courtney O. is an alumnus of Niagara College in Toronto.