Lisa Andersson

Lisa Andersson is an accomplished professional with extensive experience in customer experience and digital marketing across leading global financial services firms. Currently serving as the Customer Experience AVP for European Operations at Elavon Europe, Lisa leads initiatives to enhance customer satisfaction and retention, while also facilitating customer satisfaction surveys and cross-departmental collaboration to improve customer journeys. Previous roles include Head of Digital Enablement Europe at Elavon, where Lisa developed digital marketing strategies, managed teams, and drove conversion rate optimization across European markets. Lisa’s background includes significant positions at American Express, Commonwealth Bank, and Citi, where Lisa consistently achieved targets and improved digital acquisition efficiencies. Lisa holds an MBA from the University of Brighton and a Postgraduate CIM Diploma from The Open University.