Jean-Francis Balaguer

Jean-Francis Balaguer is an accomplished professional in user experience and information architecture with over two decades of experience. Currently serving as a Lead Consultant at ELCA Informatique SA/ELCA Informatik AG since July 2012, Jean-Francis has also held positions as an Information Architect and User Experience Senior Consultant and Head of User eXperience. Previous experience includes serving as UX Lead and Business Analyst at a Private Wealth Management Bank, where Jean-Francis led the development of advisory applications for wealth managers and improved usability for CRM tools. Early career roles include User Experience Manager at Largeur.com and Technology Manager at Artemedia Online SA. Notably, Jean-Francis contributed to virtual reality projects at CERN and CRS4. Academic credentials include a Ph.D. in User Interface Software and Techniques from EPFL and an engineering degree in Computer Science from INSA Lyon.