Elcom
Silvana Mladenovic is an experienced Customer Success Manager at Elcom since October 2019, specializing in supporting education and industry clients in optimizing their use of the Elcom platform through technical and practical expertise. Silvana's background includes roles such as Trainer and Project Manager, facilitating online and live training, and managing projects. Previous experience includes serving as HSC Presiding Officer and Invigilator at NSW Education Standards Authority, coordinating exam logistics, and working in administrative roles at Arnies Recon and Lindfield Learning Village. At Saint Ignatius' College, Riverview, Silvana developed and managed ICT training programs and online services while also overseeing student welfare as Boarding Duty Master. Additional experience includes managing laptop resources at Wenona School and client services at Trade Fast Maintenance Services, alongside a foundational role as Assistant Manager at McDonald's Australia Limited. Silvana holds a Bachelor of Commerce in Marketing and a Bachelor of International Studies in European Studies and Italian from Western Sydney University.
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Elcom
Want to deliver seamless digital experiences for your entire community, while improving operational and administration efficiency? Elcom's Digital Experience Platform provides you with ability to manage multiple sites all on a single instance – saving on costs, administration time and improving performance. Elcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions to over 1 million end users. Elcom currently serves over 1000 organisations, from schools and government departments to leading brands, including VW Australia, Forty Winks, WWF Australia, Target Australia, Kia Motors, H&R Block, St Vincent's Health, Ascham School, Saint Ignatius College Riverview, Austrade and the Orica.