Elder Services of Worcester Area
Zoё Falcone currently serves as an Employee Experience Generalist at Elder Services of Worcester Area, Inc., starting in December 2024. Prior to this role, Zoё worked as a Senior Human Resources Generalist at Good Chemistry Nurseries from March 2023 to September 2024, managing end-to-end HR needs and leading HRIS system implementation for the Massachusetts employee base. Between June 2018 and March 2023, Zoё held multiple positions at The Hanover Insurance Group, culminating as a Senior Human Resources Associate, where responsibilities included leading special projects, managing complex leave claims, and facilitating onboarding for HR talent. Earlier career experience includes roles in IT at both Emmanuel College and The Hanover Insurance Group. Zoё holds a degree from Emmanuel College, attained in 2018.
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Elder Services of Worcester Area
For elders and younger individuals with disabilities, being in their own home provides security and a very important sense of independence. Elder Services of Worcester Area, Incorporated’s mission is to help elders, younger individuals with disabilities, and their families obtain essential services so that elders can remain at home with dignity and independence for as long as possible. Elder Services of Worcester Area, a private, not-for-profit agency, is one of twenty-seven Aging Services Access Points (ASAP) in Massachusetts and assists elders over the age of sixty and younger disabled individuals from fifteen communities in the Greater Worcester area. Building on more than four decades of experience, our organization is an expert in community based, long term care.