Zoё Falcone

Zoё Falcone currently serves as an Employee Experience Generalist at Elder Services of Worcester Area, Inc., starting in December 2024. Prior to this role, Zoё worked as a Senior Human Resources Generalist at Good Chemistry Nurseries from March 2023 to September 2024, managing end-to-end HR needs and leading HRIS system implementation for the Massachusetts employee base. Between June 2018 and March 2023, Zoё held multiple positions at The Hanover Insurance Group, culminating as a Senior Human Resources Associate, where responsibilities included leading special projects, managing complex leave claims, and facilitating onboarding for HR talent. Earlier career experience includes roles in IT at both Emmanuel College and The Hanover Insurance Group. Zoё holds a degree from Emmanuel College, attained in 2018.