Nikki Greguson

Nikki Greguson is an experienced professional with a career spanning over two decades in customer service and training. Currently serving as the Customer Support Coordination Manager at Election Systems & Software since September 2005, Nikki oversees customer service standards, implements strategies for service improvement, and coordinates staff training. Previous roles include Team Lead for Election Services Account Rep, where order processing and technical support were key responsibilities, and Administrative Assistant, focused on invoicing accuracy. Nikki's earlier experience at Saks Incorporated included roles as a Regional Management Trainer and Sales Area Manager, emphasizing training development and customer service quality. Educational background includes studies at South Dakota State University and Washington High School.