KC

Kirsten Conely

Customer Success Manager at Electric

Kirsten Conely has had extensive work experience in various roles related to customer success, educational operations, and clinical account management. Kirsten started their career in 2005 as a Speech-Language Pathologist at Plymouth-Canton Community Schools, where they provided speech and language services to school-aged children, resolved issues, and designed Individualized Education Plans. Kirsten then worked as a Lead Clinician/Speech Language Pathologist at PresenceLearning from September 2015 to May 2019. In this role, they served as an independent contractor and provided clinical services. From May 2019 to April 2020, Kirsten worked as a Clinical Account Manager at PresenceLearning, and from April 2020 to July 2021, they held the position of Manager-Clinical Account Manager. Kirsten joined MetroEHS Pediatric Therapy in July 2021 as the Director of Educational Operations and Design, and they are currently working at Electric as a Customer Success Manager since May 2022. Kirsten's experience revolves around delivering high-quality services, managing accounts, and designing educational programs.

Kirsten Conely has a Master of Science (M.S.) degree in Speech-Language Pathology/Pathologist from Ithaca College. Kirsten also studied Audiology and Speech Science in the Speech-Language Pathology/Pathologist field at Michigan State University. In terms of certifications, they have completed courses such as "Avoiding Common Pitfalls in Customer Success Management," "Customer Success Management Fundamentals," "Project Management Simplified," "Organizational Learning and Development," and "Critical Thinking for Better Judgment and Decision-Making" through LinkedIn. Additionally, they hold licenses in Speech Pathology from the states of Indiana, California, and Michigan. Furthermore, Kirsten Conely has a Certificate of Clinical Competence from ASHA (American Speech-Language-Hearing Association). It is also mentioned that they are a licensed Michigan paramedic, but no specific details or dates are provided for this certification.

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Timeline

  • Customer Success Manager

    May, 2022 - present

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