Francesco Guidi

Francesco Guidi is a seasoned professional with extensive experience in operations, logistics, and customer service management. Currently serving as Head of Operations & Logistic at Electrosteel Group since April 2024, Francesco focuses on optimizing commercial and logistical processes within the European markets. Previously, at Sky Italia from August 2003 to April 2024, Francesco held the position of Sales & Operations Manager B2B, responsible for enhancing Customer Care and managing sales operations across various channels. Francesco also served as Customer Service Coordinator B2B at Sky Italia, leading teams to achieve key performance indicators related to customer base growth and quality. Earlier roles include Responsabile outsourcing at Media Call Srl and Customer Service Team Leader at CANAL+ Group. Francesco holds a degree from Università degli Studi di Milano and has completed various business training courses.