Olha Klok

Olha Klok is a Customer Success Director at ELEKS, a software development company. Olha has over seven years of experience in customer success and engagement management.

Before joining ELEKS, Olha worked as an Engagement Manager at SoftServe, an outsourcing consulting organization. There, they were responsible for building relationships with clients and overseeing the start-up of new projects, risk management, and overall outsourcing governance.

Under Olha's leadership, the customer success team at ELEKS has achieved great results in Southwestern Europe. Thanks to their dedication and expertise, Olha has helped many companies achieve their software development goals.

Olha Klok has a Master of Business Administration (M.B.A.) from Kyiv Mohyla Business School [kmbs] in Organizational Leadership, a Master's degree from Lviv Polytechnic National University in Applied Linguistics, Computer Sciences and Information Technologies, and a Bachelor of Arts (BA) from Lviv National Polytechnic University in Applied Linguistics, Computer Sciences and Information Technologies. Olha also has certification from the Miller Heiman Group in Strategic and Conceptual Selling, Brainbench in Behavioral Interviewing, Customer Requirements Analysis, Operations Concepts, Sales Concepts (U.S.), Business Communication, Project Management, and Software Business Analysis, and from the Society for Technical Communication in Technical Communication Manager.

Olha Klok works with Hozan Aussi - Executive Director for the Middle East, Brian Merlehan - CMO, and Solomiya Rishnyak - Director of Administrative and Facility Services. Their manager is Andriy Krupa, CEO.