ELEKS
Vitaliy Nikitchyn is an experienced IT professional with a strong background in customer support and operations management. Currently serving as Customer Support Team Lead and L3 Support Engineer at ELEKS since April 2020, Vitaliy previously held the role of Senior Application Support Analyst at EPAM Systems from March 2013 to April 2020, where responsibilities included resolving complex issues and conducting disaster recovery tests. Prior experience includes leadership positions as Head of IT Operations at ProFinBank and Head of IT at Gradostroy, focusing on incident management, regulation development, and team training. Vitaliy began a career in IT as a System Administrator at Arterium and has military experience as a sergeant major in the Ukrainian Armed Forces. Vitaliy holds a Specialist degree in Electrical, Electronics, and Communications Engineering from International Solomon University, along with ITIL certification.
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ELEKS
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ELEKS helps clients transform their businesses digitally by providing expert software engineering and consultancy services. They deliver high tech innovations to Fortune 500 companies, big enterprises and technology challengers, improving the ways they work and boosting the value they create for the modern world. Their 1,500+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe, the US and UK, provide clients with a full range of software services. These include dedicated teams, product development, R&D and technology consulting.