Varsha Baichwal is a Customer Success & Experience Executive with a robust history in managing customer experience, business operations, and logistics. They served as the Senior Director of Customer Success at Karius from 2016 to 2020 and held various leadership roles, including Director of Operations & Customer Support at 23andMe and Senior Director of Community Experience & User Safety at IMVU. Currently, Varsha is the Director of Customer Success at Element Science, Inc. and the Head of Customer Experience at Detect, demonstrating extensive expertise in customer-focused strategic management across both B2B and B2C sectors.
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