Cristian Ladino

Cristian Ladino has extensive experience in customer support and technical service, currently serving as the Tier 2 Customer Experience Team Lead at Elementor since October 2019. In this role, Cristian manages and mentors a team, ensuring exceptional support delivery through various channels, while collaborating with peers and participating in the refinement of support procedures. Previously, as a Tier 2 CX Technical Specialist at Elementor, Cristian addressed over 10,000 support requests with high-quality responses focused on customer satisfaction. Earlier experience includes a position at EFARVET SAS, where Cristian handled internet sales follow-ups, website maintenance, Facebook Ads campaigns, and provided technical support to students. Cristian's educational background includes studies at Platzi from 2018 to 2022.