T-Mobile
As the SVP of Product for AI, Experience, Data & Digital at T-Mobile, I lead the vision, strategy, and execution of our most transformative digital initiatives. My mandate is to drive AI-powered consumer experiences that influence millions of users, while delivering measurable business outcomes. I am responsible for the strategic development and market leadership of AI-first product innovation, a modern data ecosystem, and next-gen digital experiences across T-Mobile’s full portfolio—including T-Life, Web, App, Metro, Prepaid, TFB Micro, and care platforms.
In this role, I lead the evolution of T-Mobile’s unified customer and employee experiences—defining design languages, experience standards, and creative direction across all channels. I oversee the development of core digital and middleware capabilities anchored in artificial intelligence and data intelligence. My focus is on building scalable, high-impact AI products that are deeply integrated into our service and support ecosystems, driving end-to-end digital transformation and customer engagement at scale.