Jamiu Abubakar

Senior Customer Success Coordinator at Elephant Healthcare

Jamiu Abubakar has a diverse work experience spanning different industries and roles. Starting in 2010, they worked as a Packaging Machine Operator/Production Staff at Lekdire Foods and Beverages Venture until April 2012. From November 2015 to February 2016, they served as an Assistant Project Coordinator at Avabe Initiative for Community Development (NGO) in Kano, where they taught basic literacy skills to adult learners and worked as a personal assistant to the director. Jamiu then worked as a Classroom Teacher at Al-Reesalah International School from August 2016 to July 2017. In May 2017, Jamiu served as a Graduate Assistant at Osun State College of Education through the National Youth Service Corps program. From February 2017 to December 2018, they volunteered as a Campaign Volunteer at Bridge Connect Africa Initiative. Their next position was as a Customer Service Representative/Cashier at AL-Mansur Specialist Hospital Kaduna from May 2018 to December 2018. Jamiu then worked as a Marketing Executive at First City Monument Bank Limited from January 2019 to February 2020. After that, they joined Union Bank of Nigeria as a Sales & Service Associate (SSA) from February 2020 to February 2022. Currently, Jamiu holds the position of Customer Success Coordinator at Elephant Healthcare since February 2022. In this role, they conduct facility need assessments, facilitates software training, provides support to facilities, and troubleshoots customer concerns.

Jamiu Abubakar's education history includes a Diploma Certificate in Computer and Data Processing from SA'A Computer Institute, which they obtained between 2011 and 2012. Additionally, they hold a Bachelor's degree from Bayero University Kano, although the specific field of study is not provided. Jamiu has also acquired various certifications, including a Jobberman Accelerated Soft Skills Training certificate in July 2022 and a Diploma in Computer and Data Processing from SA'A Computer Institute Kano in January 2015. Furthermore, they have obtained several additional certifications from LinkedIn, covering topics such as account management, resilience building, customer service, productivity enhancement, web design and development, listening to customers, management transition, sales, web development, data science in healthcare, medicine, and public health. Lastly, Jamiu has mentioned two certifications, a Leadership Training Certificate from the Students Affairs Division at Bayero University Kano, and a NAFDAC Certificate of Merit from the National Agency for Foods, Drugs Administrative and Control (NAFDAC), although the specific details and dates for these certifications are not provided.

Links

Timeline

  • Senior Customer Success Coordinator

    January 1, 2024 - present

  • Customer Success Coordinator

    February, 2022

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