Elephant Insurance
Kristen Alphin is an accomplished Product Delivery Manager at Elephant Insurance, with a career spanning over a decade in project management and product development. Kristen leads a team of Product Analysts, managing projects throughout their life-cycle for website, portal, and policy software systems, while serving as an intermediary between IT and other departments. Key responsibilities include defining business requirements, executing testing plans, providing data analysis, and delivering training materials for Operations departments. Kristen's background includes roles as a Product Analyst, Special Operations Associate, Licensed Agent, and Emergency Communications Dispatcher, supplemented by experience in the United States Air Force and various positions in retail and logistics. Education includes studies at Saint Leo University, John Tyler Community College, and Christopher Newport University.