Michelle Spurlock

Michelle Spurlock serves as the Director of Enterprise Risk and Compliance Management at Elevance Health since January 2022, where leadership involves overseeing compliance, audit, and risk mitigation strategies across all business lines. Prior to this role, Michelle held the position of IVR Manager at CareSource from November 2018 to December 2021, where responsibilities included directing the IVR program strategy and managing a budget exceeding $3 million. Michelle's extensive experience at Humana (June 1999 - November 2018) encompassed roles such as Process Manager for IVR and User Acceptance Testing, Business Consultant, and Regulatory Compliance Director, contributing to significant cost savings and improved processes. Educational qualifications include a Bachelor's degree in Business Administration and Management from Indiana Wesleyan University, expected to be completed in April 2025, and an Associate of Science in the same field from IWU National & Global.