Ivan Jelinic

Product Knowledge Manager at Elevated Signals

Ivan Jelinic has a diverse work experience spanning over a decade. Ivan is currently working as a Customer Success Engineer at Elevated Signals since April 2021. Prior to this, they worked at the Provincial Health Services Authority from 2016 to 2021, holding the position of Business Analyst, IMITS. In this role, they managed relationships among clients and developers on projects, focused on web development, and produced relevant documentation. Ivan also worked as a Co-Op Business Analyst at the same company from 2016 to 2018, where they managed client relationships, produced instruction manuals, and disseminated technical information.

Before their time at the Provincial Health Services Authority, Ivan worked as a Technician at Simon Fraser University from 2013 to 2015. Ivan was also a Wireless Consultant at BWireless from 2012 to 2013, where they helped clients choose appropriate cellular and home solutions and maintained high client satisfaction.

Earlier in their career, Ivan held the position of Advanced Accessories Project Coordinator Coop at Research In Motion in 2012. Ivan was responsible for creating and maintaining project documentation, testing products, and acting as a key point of contact for multiple departments and development partners. Ivan also worked as a Wireless Consultant at BWireless from 2010 to 2011, where they provided assistance to clients and enhanced the team environment through training new staff.

In 2009, Ivan worked as a Mini-University Teaching Assistant at Simon Fraser University, where they supervised children, conducted first aid, and resolved issues in a calm and mature manner. Overall, Ivan Jelinic has a strong background in customer success, business analysis, and technical support roles, with a focus on web development and client relationships.

Ivan Jelinic attended Simon Fraser University, where they pursued a Bachelor of Science (B.Sc.) degree in Computing Science. Ivan completed their education at the university in 2018, but no information is available regarding their education before enrolling at Simon Fraser University.

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