Francesca Zacchi is the International Omnichannel Customer Experience Director at Eli Lilly and Company, where they have held various roles since 2013, including positions in global marketing and patient support programs. Francesca's earlier experience includes both marketing and medical information roles at Lilly from 1998 to 2005. They earned a PhD in Ecology and Evolutionary Biology from Rice University and a Laurea in Biology from Università degli Studi di Firenze.
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