Laura Miller

Laura Miller is a Senior Director of Business Transformation at Eli Lilly and Company, where they focus on enhancing customer and business strategies. Previously, they served as a Senior Customer Experience & Strategy Consultant at Bluewolf, an IBM Company, where they led hybrid teams to achieve business objectives. With a Master's degree in Business Administration from the University of Toronto's Rotman School of Management and a BA from Colby College, Laura has cultivated a diverse skill set across various industries, including digital solutions, advertising, and project management. Their experience includes leadership roles at IBM iX and Random House, where they drove impactful campaigns and strategies to improve customer and employee experiences.