Timothy Adams is an experienced IT professional with over 15 years in the field. Currently serving as the Associate Director of the Service Desk at Eli Lilly and Company, they manage a team of 10 employees, overseeing telecoms, network, and infrastructure support. Timothy has previously held various managerial roles, including the Zone 2 IT Service Desk Manager and UK IT Site Service Leader, where they were responsible for significant budgets and project management for large-scale IT operations. They hold a Higher National Diploma in Computing from the University of Portsmouth.
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