Richard Merrill

Richard Merrill has extensive work experience in various roles and positions. Richard started their career at Wachovia Bank in 1996, where they served as VP Market Network Strategy. In this role, they led a team responsible for formulating the network distribution strategy, conducting market analysis, and forecasting & budgeting.

In 2000, Richard joined PriceWaterhouseCoopers / IBM Consulting as a Senior Management Consultant. Richard led an applicant management system evaluation project, where they worked with the client to understand and document the application-to-hire process. Richard also prepared business requirements documentation and obtained sign-off from managers.

In 2004, Richard moved to AAA Northern California, Nevada & Utah, where they held multiple roles. Richard started as a Senior Business Consultant, leading a team in developing a future state insurance operating model and improving the call center processes. Later, they became the Manager of the Vendor Management Office, overseeing AAA's strategic outsourcing partners.

Since 2015, Richard has been working at Elire Inc. Richard started as an Associate Partner, leading the Strategic Advisory Services Practice. In 2019, they became the Partner and Strategic Advisory Services Practice Lead. Currently, they hold the position of Partner and Service Execution Pillar Lead.

Overall, Richard Merrill has a diverse background in leadership, strategic planning, project management, and process improvement in the banking, consulting, and insurance industries.

Richard Merrill has an educational background that includes an MBA from the University of Notre Dame - Mendoza College of Business, which they obtained from 1994 to 1995. Their undergraduate degree is a BBA in Economics, which they acquired from The University of Georgia from 1989 to 1993.

In addition to their academic achievements, Richard Merrill has also obtained several certifications. Richard is a Certified ScrumMaster (CSM) from the Scrum Alliance, which they achieved in May 2019. Richard has also earned certifications in Process Master from Hammer and Company, as well as Six Sigma Green Belt and Six Sigma LEAN from Villanova University. However, specific information about when they obtained these certifications is unavailable.