Seda E. Yoruk

Partner (Customer) Success Manager at Ellevation Education

Seda E. Yoruk has a diverse work experience spanning multiple roles and companies. They began their career as an English Teacher at İ.D.V. Özel Bilkent İlköğretim Okulu, where they taught English to 5 and 6 year olds and collaborated with fellow teachers. From 2017 to 2020, they worked as an English Learner Teacher at Charlotte-Mecklenburg Schools, managing a caseload of 70 students and utilizing technology to track and assess student growth. In 2021, Seda joined Ellevation Education, first as a Product Support Specialist, providing technical support and achieving a high Customer Satisfaction Score, including handling a peak volume of 800 tickets during the back-to-school season. They later transitioned to the role of a Partner (Customer) Success Manager at Ellevation Education, where they onboard, train, and manage relationships with K-12 school districts, overseeing a $2.6M portfolio of 100+ districts.

Seda E. Yoruk completed their bachelor's degree in Early Childhood and English from the University at Buffalo in 2012. Seda E. then pursued further education and obtained a Master of Education (M.Ed.) degree in Teaching English as a Second or Foreign Language/ESL Language Instructor from Nazareth University in 2016.

In addition to their academic qualifications, Seda E. Yoruk has also obtained several certifications. In 2009, they became certified in Child Abuse, specifically in the Identification and Reporting of Child Abuse and Maltreatment. Seda E. also received certification in Project SAVE. In 2013, they obtained certification in First Aid from Bilkent University.

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Timeline

  • Partner (Customer) Success Manager

    October, 2021 - present

  • Product Support Specialist

    January, 2021

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