Carolina Ståhlgren

Director Customer Experience at Ellevio

Carolina Ståhlgren has a diverse work experience spanning over two decades. Carolina currently holds the role of Director Customer Experience at Ellevio, starting in December 2023. Previously, they worked at SPP for several years, holding various positions. From January 2021 to February 2023, they served as the Head of Digital Marketing, responsible for brand management, design, marketing and communication strategies, advertising, and insight. Prior to that, they were the Chef Project & Brand from April 2019 to December 2020 and the Teamlead Brand & Marketing from May 2018 to March 2019. Carolina also held the position of Business Strategist & Brand Manager from May 2015 to May 2018 and Brand Manager from February 2011 to May 2015.

Before joining SPP, Carolina worked as a Marketing Manager at Nordben Life and Pension Insurance Co Ltd. from June 2004 to November 2007. In this role, they managed re-branding processes, website development, marketing analysis, product monitoring, and marketing materials.

Carolina's earliest entry in their work experience is as a Client Relationship Manager at SPP from March 2001 to June 2004.

Overall, Carolina Ståhlgren has demonstrated expertise in customer experience, digital marketing, branding, marketing strategy, and team leadership in various organizations throughout their career.

Carolina Ståhlgren completed their M.Sc. in International Business and Economics with a focus on Marketing from Luleå University of Technology in the years 1996-2000. Carolina also attended the Stockholm School of Economics Executive Education in 2013-2014, specializing in Strategic Marketing Management. Additionally, Carolina pursued a course on Varumärkes- och affärsstrategi at Berghs School of Communication in 2011. Furthermore, they studied German Studies at the University of Vienna in 2000 and International Organization at WU (Vienna University of Economics and Business) in the same year. Carolina also briefly attended Nanyang Technological University Singapore's School of Communications in 1998. There is no information available about their education prior to university, other than their attendance at Stålhagsskolan.

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