Taylor Palacio

Taylor Palacio has a diverse work experience spanning over a decade. They began their career at LAGUNA HILLS PEDIATRIC MEDICAL GROUP, INC. as a Front Office Supervisor from 2008 to 2011. They then joined RMI Insurance Services as an Office Manager Inside Sales, responsible for various administrative tasks and managing social media campaigns, customer service, and sales teams from 2011 to 2016.

In 2016, Taylor Palacio joined Ellison as a Customer Service Representative, later transitioning to the role of Sales Account Coordinator in the Arts & Crafts industry, focusing on Independent Retailers and Key Accounts from 2017 to 2018. They then advanced to the role of Senior Sales Account Coordinator, coordinating inside sales for B2B accounts in the Arts & Crafts industry, with a focus on large independent retailers, key accounts, and distribution from 2018 to 2020.

Taylor Palacio continued their career growth at Ellison and served as the Sales & Marketing Team Lead from 2020 to 2021. In this role, they supervised a team of sales coordinators for both inside and outside sales, focusing on new business development, sales pipeline management, and collaboration with various teams to ensure a seamless customer experience.

Their most recent role at Ellison is as a Sales Manager, responsible for sales of the Sizzix brand and all Ellison Education brand in the US and Canadian regions. They actively managed strategic growth development for Sizzix product lines, implementing revenue strategies and focusing on the B2B customer journey from 2021 to 2022.

Currently, Taylor Palacio holds the position of Head of Sales at Ellison, overseeing sales operations and strategic partnerships for the Sizzix and Ellison Education brands in the US, Canadian, and Latin American regions. They are responsible for revenue growth, profitability, new business development, product development, website and e-commerce platforms, customer service, go-to-market distribution strategy, marketing, social media, and customer engagement for both B2B and B2C selling models.

Taylor Palacio completed high school at St. Margaret's Episcopal School from 2001 to 2005 and obtained a High School Diploma. Subsequently, from 2005 to 2009, Taylor attended the University of Oregon and earned a Bachelor of Arts (BA) degree in Psychology.