Mary D. is an experienced Customer Success Manager with a demonstrated history of working in various roles across technology and customer service sectors. Currently at ELMO Software, Mary has previously held positions at Whalebone, Emotive, and Zendesk, where responsibilities included managing key client accounts in the Asia Pacific region, driving product adoption, and providing strategic guidance for subscriber growth. A strong background in managing relationships with stakeholders and cross-functional teams is complemented by earlier roles in quality assurance and web design. Mary holds a Master's degree in Technology Management and a Bachelor’s degree in Communication Arts, earning cum laude honors.
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