Ekaterina P.

Ekaterina P. has extensive experience in customer service and management across various retail and hospitality environments. Currently serving as a Guest Service Representative at Elmwood Spa since October 2021, Ekaterina previously held roles at Journeys as an Assistant Manager and Key Holder, and at Hollister Co. as a Brand Representative. Additional experience includes positions such as Third Key Holder at Ardene and Junior Server at Fairmont Chateau Lake Louise. Ekaterina's academic background includes a diploma in Tourism and Travel Services Management from Seneca Polytechnic, along with a Bachelor's degree in Marketing/Marketing Management from Moscow State University of Technologies and Management. The combination of hands-on experience and educational qualifications highlights a strong foundation in customer service, operational management, and effective communication.