Charles Dickinson

Charles Dickinson has extensive work experience in product management and competitive intelligence in the technology industry.

At Elo Touch Solutions, Charles currently holds the position of Senior Product Manager since June 2021.

Prior to that, Charles worked at Honeywell from May 2019 to June 2021 as a Senior Product Manager. In this role, they managed multiple rugged mobile computer product lines, worth $30M/year in revenue, catering to the Warehouse/Distribution Center market. Charles successfully launched new Windows IoT/Android rugged tablets with OEM/ODM suppliers.

Before joining Honeywell, Charles had a long tenure at Xerox from February 2013 to May 2019 in various roles. As a Product Manager for Production Color products, they managed three product lines earning $675M/year in revenue. Charles was responsible for strategic planning, market delivery, portfolio management, and oversaw 5 major product launches. Charles also developed and patented new features using cloud-based machine learning/IoT/IIoT technology to enhance user experience.

In addition to their product management roles, Charles also worked as a Competitive Intelligence Manager/Competitive Marketing Manager at Xerox from November 2009 to February 2013. Charles developed and executed marketing programs and managed a $300,000 per year marketing program budget. Charles gathered competitive intelligence and translated it into meaningful information for senior management, marketing, and the sales force.

Prior to that, Charles worked as a Systems Engineering Print Quality Manager from an unspecified date to November 2009 at Xerox. In this role, they identified and translated customer requirements into technical requirements for the development team. Charles collaboratively worked with cross-functional teams and effectively communicated the product's value proposition to senior management, the sales force, and customers.

Charles started their career at Xerox as a Systems Engineering Image Quality Engineer in December 2006 and held this position until November 2009. Charles focused on systems engineering, translating image quality voice of the customer (VOC) into subsystem requirements, validating system performance, and conducting print quality surveys.

Overall, Charles Dickinson has a proven track record in product management, competitive intelligence, and systems engineering, with a strong background in the technology industry.

Charles Dickinson has a strong educational background in the field of imaging science and product development. Charles obtained their Bachelor of Science (BS) in Imaging Science from Rochester Institute of Technology in 1999. Charles continued their education at the same institution and completed their Master of Science (MS) in Imaging Science in 2001. Later, they pursued another Master of Science (MS) degree, this time in Product Development, from Rochester Institute of Technology, completing it in 2009.

In addition to their formal education, Charles also holds certifications in project management and process improvement. Charles obtained the Certified SAFe® 5 Product Owner/Product Manager certification from Scaled Agile, Inc. in November 2020. Charles also holds a Lean Six Sigma Green Belt certification, which was obtained from Xerox, although the specific date of completion is not provided.