PR

Penney Rogers

Tech Services Project Support Coordinator at Elo Touch Solutions

Penney Rogers has a diverse work experience. From November 2010 to September 2014, they worked as an Office Administrator at Elo Touch Solutions, where they handled administrative tasks for the Tech Support and R&D Engineering departments. Their responsibilities included travel arrangements, expense reporting, purchase requisitions, PTO tracking, shipping arrangements, and RMA tracking of customer units. Penney also interacted with the sales team, regional representatives, quality control, and engineering to organize and provide information to the tech support team.

In September 2014, Penney Rogers transitioned to the role of Tech Services Project Support Coordinator at the same company. In this position, they coordinated and tracked tech support issues and solutions globally. Penney provided support to the FAE team and Solution Architects in determining prioritization and allocation of customer support resources. Their role also involved extensive customer interaction to address hardware issues and product compatibility matters.

Prior to their time at Elo Touch Solutions, Penney Rogers worked as a Program Technician at Blount County Community Action Agency from September 2009 to October 2010.

Penney Rogers attended Pellissippi State Community College from 2006 to 2007. There, they studied Digital Communication and Media/Multimedia. In 1979, they also briefly attended Wake Forest University, although it is not specified what degree or field of study they pursued during that time.

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Timeline

  • Tech Services Project Support Coordinator

    September, 2014 - present

  • Office Administrator

    November, 2010