Andreea Primac

Andreea Primac currently serves as the Head of Customer Support at elopage, where CSAT scores have been elevated from 84% to 97% and SLA breaches reduced to under 2%. Previously, Andreea held various roles at Invia Group Germany, including Customer Service Team Lead and Customer Support Specialist, and worked as a Reiseberaterin at GGS Management. Career highlights include positions as Director of Sales and Marketing at Detours Jordan, Head of Product and Head of Sales at Rum Tours & Travel, and Production Manager at XL World, contributing extensive experience in customer support and sales leadership.