Alaa Mahmoud

Alaa Mahmoud is a Senior CRM Data Analyst at ELSEWEDY ELECTRIC since July 2023, leading the integration of AI-driven solutions for predictive analytics and optimizing sales and CRM workflows through tools such as Tableau, Power BI, SQL, Python, and Salesforce. Previously, Alaa served as a CRM Business Specialist, focusing on data visualization and dashboard creation. Experience also includes roles as a CRM Executive at PaxeraHealth, where analytics and communication planning were key responsibilities, and as a CRM Specialist at Brmaja, emphasizing business analysis and requirement definition. Alaa's earlier positions at Jumia Egypt involved quality coaching and social media strategy development. Alaa holds a Master's degree in Philosophy and a Bachelor's degree in Mass Communication and PR from Ain Shams University.