Elyn
Adrien Ripaud is currently the Onboarding & Account Management Lead at Elyn, where Adrien helps brands lower their refund rates by implementing online exchanges. Prior to this, Adrien held various operations and management positions at companies such as sunday, Slidor, and Finexsi. Adrien has a Master of Science degree in Strategy Consulting & Digital Transformation from EDHEC Business School.
Elyn
Elyn’s Return Management Solution helps brands lower their refund rates by implementing online exchanges. Customers can pick return options that fit any scenario: exchanges for a different size, for a different product, for a different-price product, for an online voucher, or a refund. We help our clients achieve: 1. Up to 45% cash retention by converting refunds into exchanges/vouchers 2. Decrease up to -40% the number of return-related customer support tickets 3. Luxury-grade post-purchase experiences