Elyn
Carine LETELLIER currently holds the position of Responsable administratif et financier at Lago since February 2023. Previously, Carine has worked in similar roles at Elyn, Cycle App, and folk. Prior to these roles, Carine served as an Agent de talents at Envi and Lead Culture & People at Teamstories. Carine also has experience as an Office & Happiness Manager at Snips. Carine holds a Coach professionnel certifié degree from IFOD and a Diplôme Universitaire de Technologie in Animation sociale et socio culturelle from IUT Nord Franche-Comté - Université de Franche-Comté. Carine is currently pursuing education in Formation Lahochi et Mémoires Akashiques.
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Elyn
Elyn’s Return Management Solution helps brands lower their refund rates by implementing online exchanges. Customers can pick return options that fit any scenario: exchanges for a different size, for a different product, for a different-price product, for an online voucher, or a refund. We help our clients achieve: 1. Up to 45% cash retention by converting refunds into exchanges/vouchers 2. Decrease up to -40% the number of return-related customer support tickets 3. Luxury-grade post-purchase experiences