Claire Descombes

Claire Descombes is an experienced IT Service Delivery Manager currently at Elysium Healthcare, overseeing service management for over 12,000 users across more than 90 sites since April 2023. Previously, Claire held the position of IT Service Manager at Evelyn Partners, focusing on third-party contract and supplier management while driving continual service improvement through ITIL problem management from February 2021 to April 2023. Prior experience includes roles at Tilney Group (now Evelyn Partners) as IT Service, Change & Problem Manager, and as AVP Team Manager - Service Desk at Bank of America Merrill Lynch. Claire's career began at Capgemini, progressing from IT Service Desk Analyst to Service Desk Manager, showcasing a robust background in service management and operations. Claire holds a BSc in Psychology from the University of Liverpool.