Mohamed Essam

Mohamed Essam has a solid background in customer service and human resources, currently working at Emaar Misr since March 2018 in a help desk and customer services role. Prior experience includes a position as Senior Customer Service Representative at Imperial Aviation Services from September 2017 to March 2018, and a customer service role at Edfa3ly from April 2017 to August 2017. Additionally, Mohamed held a Senior Customer Service position at ASE - Egypt, a member of ASE Group, from April 2014 to March 2017, where responsibilities included post-flight preparations, document validity checks, counter check-in, gate profiling, and managing arrival and lost and found claims. Mohamed holds a Bachelor's degree in Accounting and Finance from Ain Shams University, obtained between 2008 and 2012.