Juan Mecca has over 15 years of experience in customer experience and account management within the advertising and marketing sectors. Currently serving as Services Consultant CoE at Emarsys since October 2018, Juan previously held roles as Senior Customer Experience Specialist and Customer Experience Specialist. Prior positions include Senior Account Manager at Williams Lea Tag, and Account Manager for Sony Europe at eg+ worldwide, where responsibilities ranged from overseeing creative campaign delivery to enhancing client-agency relationships. Juan played a significant role at La Verde Pro as Executive Producer, focusing on customer solutions and performance targets, and contributed to a 15% increase in agency fees at Nesway S.A as Senior Account Supervisor. Additional experience includes positions at Publicis Groupe and savaglio-tbwa, highlighting exceptional communication skills and award-winning campaign contributions. Juan holds a degree in Dirección de Cuentas from Asociación Argentina de Publicidad.
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