Irene Romero

Customer Experience Expert at embat

Irene Romero is an experienced professional specializing in customer experience and operations within various sectors. Currently serving as a Customer Experience Expert at Embat since June 2023, Irene leads a team in managing technical support and addressing customer inquiries. Prior to this, Irene worked at Casavo as a Partner Support Expert, delivering high-level service to partner brokers and collaborating with commercial teams. Additional experience includes roles as a Team Leader at Vipealo.com, managing an affiliate platform, and various customer service positions at Home Select and Destinia, focusing on incident management and social media oversight. Irene's educational background includes a Master’s degree in event organization and business tourism, alongside postgraduate studies in project management and meeting planning, culminating in a double degree in Tourism and Administration and Business Management.

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embat

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Embat offers cash flow management for a variety of businesses, including startups, restoration groups, clinics, pharmacies, fashion stores, e-commerce, non-profit organizations, architectural studios, and law firms. It allows for cash flow consolidation across financial entities, historical performance analysis, revenue and expense reconciliation,and visibility into cash movements over the next few days, weeks, and months.


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Headquarters

Madrid, Spain

Employees

11-50

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