Kevin W. Andrews

Kevin W. Andrews is a seasoned IT professional with extensive experience in enhancing service delivery and user experience across various organizations. Currently serving as the Associate Director of IT Solutions for Product Lifecycle Human Resources and Legal at embecta, Kevin previously held multiple roles at BD, including Senior Manager of Service Experience Improvement and IT Business Analyst. Throughout Kevin's career, significant achievements include deploying AI-driven Service Desk chat solutions, enhancing IT service management tools, and leading global technology rollouts in research and development environments. Kevin’s educational background includes a Bachelor's degree in Information Technology from the New Jersey Institute of Technology and an Associate degree in Computer Science and Mathematics from Bergen Community College.