Lauren M. Small

Lauren M. Small has extensive experience in the healthcare sector, particularly in Medicare product management and regulatory operations. Currently serving as a Medicare Product Manager at EmblemHealth since 2014, Lauren evaluates and monitors Medicare and Medicaid requirements, assists in annual Medicare renewals, manages operational processes, and addresses member-related inquiries. Previous roles at EmblemHealth include Medicare Regulatory Operations Lead and Lead Product Regulatory Operations Specialist, where Lauren provided regulatory guidance, supported the development of compliance documents, and conducted extensive marketing material reviews. Earlier positions include Assistant Director of Communications at MetroPlus Health Plan and Media Relations Coordinator at NYC Health + Hospitals, demonstrating a well-rounded background in communications within the healthcare industry. Lauren holds a Bachelor of Arts in Communications from Hofstra University.