Randee Lee Hickey

Randee Lee Hickey is a seasoned professional with extensive experience in healthcare operations, currently serving as the Senior Director of Operations at EmblemHealth since June 2019. Previously, Randee held the role of Senior Consultant for Medicaid Claims Operations at Affinity Health Plan for a brief period in early 2019. A significant tenure at Aetna included positions such as Senior Director of Medicaid Utilization Management and Senior Director of Operations for Medicaid Pre-authorization, where strategic and operational improvements were key responsibilities. Randee's earlier career spans various Director roles within service operations at Coventry Healthcare and First Health, with foundational experience at CIGNA as AVP of Managed Disability Operations and The Hartford as Director of Claims. Randee holds a BA in History from The College of New Rochelle.