Sara Busdiecker Jones

Senior Customer Support Expert at Emburse

Sara Busdiecker Jones has a diverse work experience spanning over 20 years. Sara began their career at World Travel Meeting & Incentives as a Quality Assurance professional. In 2000, they joined TRX where they held various roles including Application Support Analyst, Level 3 programmer, Team Lead, and finally a Business Analyst. During their time at TRX, Sara trained and mentored new employees, including a stint in India.

In 2010, Sara joined SAP Concur as a Senior Technical Consultant. In this role, they assisted agencies in implementing COMPLEAT and conducted GAP analysis to identify areas for automation. Sara also played a key role in the implementation of new processes and accounts on the Compleat midoffice platform. Sara worked at SAP Concur until 2019.

In 2019, Sara joined Certify, Inc. and Emburse, where they held roles as a Senior Support Analyst and Implementation Manager, as well as a Senior Customer Support Expert, respectively. No end dates were provided for these positions.

Overall, Sara has demonstrated expertise in customer support, technical consulting, implementation management, and business analysis throughout their career.

Sara Busdiecker Jones completed their Bachelor of Arts (B.A.) degree in Psychology from Texas Christian University. Sara attended the university from 1991 to 1994. Prior to that, they attended William Woods University in 1990-1991. However, there is no information available about their degree or field of study during their time at William Woods University.

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