Mamadou Kone

IT Service Desk Analyst at EMCOR Facilities Services

Mamadou Kone is an experienced IT professional currently serving as an IT Service Desk Analyst at EMCOR Facilities Services since April 2021. Prior to this role, Mamadou held the position of Project Manager Intern while working at the University of Cincinnati from January 2018 to May 2021. Earlier experience includes a role as Front Desk Staff at the University of Cincinnati. Mamadou Kone earned a Bachelor of Science degree in Information Technology from the University of Cincinnati, completing the program in May 2022.

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Cincinnati, United States

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EMCOR Facilities Services

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EMCOR Facilities Services (EFS) is inside your business, on top of your issues and committed to your goals. Our people have experience in the public and private sectors of nearly every market. Whether we partner with our clients to provide tactical solutions to support their real estate strategies, or recruit, develop and retain our own on-site staffs, we help enhance productivity. EMCOR Customer Solutions Center helps service over 80,000 facilities and provides mobile services to thousands more, totaling over 1-billion square feet of space worldwide. During the course of a single month, we handle more than 80,000 work orders for everything from troubleshooting sophisticated life-safety systems and central data systems to fixing leaky faucets. Regardless of the challenge, we provide innovative solutions that integrate highly skilled experts, sophisticated management techniques and some of today’s most advanced technology. And while maintaining your facilities, we are able to collect vital performance and other data, transforming it into a variety of clear, concise reports that give you the knowledge required to manage you facilities better, smarter and more effectively. For our clients the result is high-performance facility operation that improves productivity, reduces energy consumption and costs, and provides long-term value.