Nino Elizbarashvili

Nino Elizbarashvili is a skilled Client Success Manager at Emerald since September 2022, with a strong background in customer relationship management demonstrated through previous roles at Cultural Travel - Georgia and Public Service Hall. At Cultural Travel, Nino developed a new customer journey approach and implemented Salesforce Lightning Experience, enhancing workflow efficiency. In the role at Public Service Hall, significant contributions included leading the "Voice of the Customer" project, managing customer satisfaction research across multiple branches, and providing insights to C-level executives. Earlier experience as a Copywriter Specialist at Ilia State University involved orchestrating events and creating content for digital platforms. Nino holds a Master's degree in International Marketing from Hult International Business School and a Bachelor's degree in Sociology from Ilia State University.