Javier Moreno

Javier Moreno is the current Commercial Director & Solutions at Emergia Contact Center, S.L. Javier has over 13 years of experience in the customer service and sales industry.

Moreno started their career at Atento España where they spent 9 years and 11 months working their way up from Director of Sales Support, to Soluciones Digitales y Marketing, Gerente de Preventa e Implantación, Gerente de Preventa Técnica, Desarrollo e Implantación, Gerente de Implantación EMEA, and Jefe de Diseño de Soluciones e Implantación. Javier was responsible for the company’s sales strategy, development of new offers and services, customer retention, and external brand marketing.

In 2015, Moreno moved to emergia - emotional experience company where they spent 4 years and 4 months as the Director Comercial y Soluciones, Director de Soluciones Corporativo, Director de Soluciones y Marketing, and Director de Soporte a Ventas. In their current role as Commercial Director & Solutions, Moreno is responsible for the company’s sales strategy, development of new offers and services, customer retention, and external brand marketing.

Javier Moreno has a degree in Telecommunications Engineering from Universidad de Alcalá. Theirspecialization is in electronic equipment. Javier studied at Universidad de Alcalá from 1991 to 1996.