Rafael Castillo Canto

Rafael Castillo Canto is an experienced professional in network management and support, currently serving as a Network Management Operator at Global Eagle since November 2017. Concurrently, Rafael functions as a GSA Specialist at EMC, providing Level 1 and 2 support for RF and IP services on maritime VSAT systems and performing remote troubleshooting of various deployed systems. Previous roles include NOC Technician at MTN, where training involved collaboration across different departments, and Técnico at Cibernos, focusing on batch control processes for Banco Santander's Data Protection Center. Rafael holds a degree in Telecommunications Engineering from Universidad de Cantabria and completed an intensive French language course at Centre de Linguistique appliquée de Besançon in 2015.